Contact information

Cypress & Ember Customer Care

Email: hello@cypressandember.com
Online store: shop.cypressandember.com

Customer-care messages are reviewed Monday through Friday. Please include your order number when contacting us about an existing purchase. We aim to respond within two business days.

Returns must be authorized before shipment. The applicable return address is supplied with the return authorization; do not send items to a supplier or administrative address without written instructions.